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We usually reply within a business day. Questions about sizing, an order, or a collab — we're here.
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Mon–Fri · 9am–6pm
Quick answers
Frequently asked
Standard shipping is 2–5 business days (free over $90). Express is 1–2 business days for $12. You'll get a tracking link the moment it ships.
Free returns within 30 days on unworn items in original packaging. Email us your order number and we'll send you a prepaid label.
Most footwear runs true to size — size up half if you're between sizes or wear thicker socks. Each product page has a full size guide and fit notes.
Your confirmation email links straight to your order — open it any time to see where things stand. We email a tracking link as soon as it ships.